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Log a Service Call

Please complete the form below to log a service call for any of the following brands:

  • NordMende
  • Bertazzoni
  • De Dietrich
  • Elica
  • Franke
  • ISE
  • TCL
  • Hisense
  • Alpine

Important Information:

  • If you have more than one appliance requiring service, please fill out the form separately for each appliance. Submit one form per issue.
  • Do not use this form to log calls for items that arrive damaged. For delivery issues, please email sales@gowanhome.ie.
  • For updates on an existing ticket, email service@gowanhome.ie and include your job/ticket number in the subject line.
  • If you need to order spare parts, contact Exsparetise via email at info@exsparetise.com or call them at 0818 31 32 33 (Intl: +353 (0)57 9352018).

Thank you for helping us to ensure efficient service processing. Your cooperation allows us to better serve you!